Privacy Policy

 

 

 

Show Room values our customers and respects your privacy. We collect information about you in our store and through our website connected to this policy in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. Please find a detail outline of FAQ’S and Show Room practices. 

 

 

 

 

What kind of personal information does Show Room collect?

 

 

 

We may collect personal information from you, such as your name, email address, postal address, phone number or credit card number, when you visit our website or store, place an order by phone, make an in-store purchase, save your information with us online, return an item to a store, contact us with a question or concern, or participate in a contest, promotion, or survey. We may maintain a record of your product interests and the purchases you make by phone and in our store. We may combine all of this personal information with personal information about you that we acquire from our joint marketing partners, from unrelated third parties, and from our other brands.

Personal information about you may be stored in servers hosted in various countries, including in the United States. Your personal information may be subject to the laws of the countries in which it is stored or used, and those countries may have a different data protection regime than the country in which you reside. By providing us with any personal information, you consent to the transfer of your personal information to other countries, such as the United States, which may have a different privacy regime from your country of residence.

 

 

 

 

 

 

How does Show Room use personal information?

 

We may use your personal information in the following ways:

  • To process and fulfill your order(s), including to send you emails to confirm your order status and shipment
  • To process merchandise returns
  • To administer and fulfill contests, loyalty programs, and other promotions and programs in which you participate
  • To help us address problems with and improve our site design, products and services
  • To enhance your shopping experience
  • To help us learn more about your shopping preferences
  • To understand your shopping interests and purchasing history so that we can tailor offers and promotions to you
  • For our internal business purposes, such as to analyze trends and statistics, for audits, to develop new products, to enhance our websites, to improve our services, to identify usage trends and to determine the effectiveness of our promotional campaigns
  • To contact you if necessary regarding your transactions with us, changes to our terms, conditions, and policies and/or for other administrative purposes
  • With your consent when required, to communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications

 

Does Show Room share personal information about me?

 

We may share your personal information in the following ways:

 

 

  • Service Providers. We engage service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, processing credit cards or fulfilling your requests. We require that our service providers appropriately protect personal information and use it only to provide services to us.
  • Third Parties. We may share your personal information with third party sponsors of contests, promotions, scrip or loyalty programs, or otherwise in accordance with the terms and conditions applicable to any such contests, promotions or programs. You should carefully review any such terms and conditions, as they may contain additional important information about a sponsor's or other third party’s use of your personal information. To the extent that the terms and conditions conflict with this privacy policy, the terms and conditions of such contests, promotions and programs shall control.

 

How do I access or change personal information?

 

You can contact us as described in the section entitled “How do I contact you?” to request access to or more information about the use of personal information or to ask us to change, update, delete and/or suppress personal information. Please note that certain personal information may be exempt from such access, correction, deletion or suppression rights pursuant to local data protection laws. We will respond as required by applicable law. You must clearly indicate: the information that you wish to have changed; the information that you wish to have suppressed from our database; or the limitations you wish to put on our use of your personal information. We may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed. We are not responsible for changing, updating, deleting or suppressing personal information in the databases of third parties with whom we have already shared your personal information, or limiting their use of your personal information.

 

 

How do I know personal information about me is secure?

 

We do our best to provide you with a safe and convenient online experience. We have in place physical, electronic, contractual, and managerial safeguards to help protect the security and privacy of your personal information. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure, you must immediately notify us of the problem by contacting us as described in the section entitled, "How do I contact you?" below. If you choose to notify us by physical mail this will delay the time it takes for us to respond to the problem.

 

 

How long do you retain my information?

 

We will retain your personal information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

 

 

How do I contact you?

 

For questions about our privacy policy, to make choices about receiving promotional communications, to update or change personal information about you in our databases or to request that we delete or suppress your personal information, you can contact us by email, telephone, or postal mail. Another alternative is to simply click unsubscribe when you receive email.

 

Email:                    mail@theshow-room.com

 

Telephone:           416-977-3888

               

Address:                                278B Queen St. West

                                Toronto, Ontario

                                M5V 2A1

 

 

 

 

 

 

 

 

 

Thank you for taking the time to review our privacy policy and we appreciate the support and business.

 

 

 

 

 

 

 

                                                                                                            Revised March 14, 2010